Question 1

I'm a small business and cash flow is tight. Is this affordable?

Accepted Answer

Start with the free listing appraisal — no spend, no obligation. Packages are modular, so you can fix one thing at a time rather than commit to a full rebuild. Payment is staged 50% on order, 50% on approval, so you never pay upfront for work you haven't seen.

Question 2

What are your payment terms?

Accepted Answer

50% on order to confirm the brief and secure your slot. Balance on your written approval, before delivery or upload. Bank transfer or major card. No hidden fees.

Question 3

Do your prices include VAT?

Accepted Answer

Buy Box Savvy is not currently VAT registered, so no VAT is charged. The price you see is the total payable.

Question 4

Do your prices apply to other Amazon marketplaces?

Accepted Answer

Listed prices apply to amazon.co.uk only. DE, FR, IT, ES and other marketplaces incur additional cost, confirmed at onboarding before any work begins.

Question 5

I sell across multiple ASINs and product variations. How does that work?

Accepted Answer

Each additional ASIN variation — size, colour, bundle or alternate format — is £49.95, depending on complexity. Full breakdown confirmed at onboarding.

Question 6

What's the difference between the free appraisal and the £25 paid analyses?

Accepted Answer

Same depth, same format. Your first ASIN appraisal is free — no email gate, no pressure and no obligation. After you receive the audit, you may book an optional 20-minute review with Billy to discuss the findings. Additional ASINs and deeper analyses (top keywords, backend search terms, main image compliance) are £25 each, written by Billy personally and delivered as a PDF within two working days.

Question 7

I'm not sure what's wrong with my Amazon performance. Where do I begin?

Accepted Answer

Start with the free listing appraisal. We review visibility, images, conversion structure, keyword coverage and compliance, then send a personalised PDF. You don't have to diagnose it yourself — that's the point.

Question 8

How does the free listing appraisal work?

Accepted Answer

Send your ASIN and (ideally) a competitor URL. Within 24 hours we send a personalised PDF covering image compliance, keyword density and placement, mobile title readability, Buy Box signals and conversion structure. Optional 30-minute call with Billy. No obligation.

Question 9

What information do I need to get started?

Accepted Answer

For listing work: ASIN or URL, brand guidelines if any, target keywords if known, and competitor examples. For photography: product samples to our studio plus a brief brand overview. We walk you through the rest at onboarding.

Question 10

How long does it take?

Accepted Answer

First drafts within five working days of receiving brief, deposit and (for photography) samples. Final delivery within three working days of approval — typically 10–12 working days end-to-end for the Foundation Bundle. Tell us at enquiry if it's urgent (suspended listing, account issue) and we'll prioritise.

Question 11

Do you upload the work to Amazon, or do I do it myself?

Accepted Answer

Both options. By default we deliver source files for you to upload yourself. If you'd prefer we handle it, Direct Upload is £50 per ASIN — every field filled, every backend term applied, post-publish render verified. You keep the source files either way.

Question 12

My sales have dropped. How do you help?

Accepted Answer

Sales drops are rarely random — usually a keyword slipping, an image failing Amazon's quality check, a competitor pulling ahead, or a quiet compliance flag. We audit the full picture, identify the specific causes and rebuild what needs fixing.

Question 13

My product is good but it's not selling. Can the listing really make that much difference?

Accepted Answer

Yes. A good product with a weak listing consistently underperforms a weaker product with a strong one. Images, title, bullets, backend terms and A+ Content all directly affect visibility, trust and conversion.

Question 14

What's included in the revision rounds?

Accepted Answer

After the initial draft you can request up to two further rounds at no extra charge — three rounds in total. Most projects complete comfortably within this. If something isn't right, we want to hear it and we will fix it.

Question 15

I've spent thousands on PPC and seen nothing back. Why?

Accepted Answer

PPC amplifies whatever your listing already is. If the title is keyword-light, images don't sell or bullets don't convert, ads spend on traffic that doesn't buy. Foundation first — then PPC starts paying back.

Question 16

What paid analyses can I order for £25?

Accepted Answer

Four add-ons, each written by Billy and delivered as a PDF within two working days: additional ASIN appraisal, top keywords, backend search terms, and main image compliance. Order via the Contact page or the AI Voice Assistant.

Question 17

Do you only improve listings, or do you also fix compliance and account issues?

Accepted Answer

Both. We handle account health, suspension appeals, compliance documentation, Brand Registry enrolment, ungating and catalogue corrections — alongside the full listing and imagery stack.

Question 18

Do I need Amazon Brand Registry to work with you?

Accepted Answer

No. Listing content, backend search terms, photography, compliance audits and account health support don't require it. A+ Content does — we can assist with enrolment if you qualify.

Question 19

Amazon feels stacked against me — returns, holds, A-to-z claims. Can you actually help?

Accepted Answer

We don't fight Amazon for you — we make sure your listing isn't giving Amazon excuses to act against you. Clean titles, honest imagery, accurate A+ Content, compliance-aligned bullets and a clear returns narrative reduce returns, disputes and account risk.

Question 20

Do you work with both Seller Central and Vendor Central?

Accepted Answer

Yes. Hands-on across third-party Seller Central and first-party Vendor Central. Content, structure and compliance are tailored to each platform's character limits, module types and rules.

Question 21

I'm worried about my account health but not sure how serious it is. Can you help?

Accepted Answer

Yes. We offer a dedicated review covering current metrics, active notifications, compliance flags and listing status, with a clear risk level and exact next steps.

Common questions about working with Buy Box Savvy.

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